Stcc Help Desk

To 7 30 p m fridays 8 00 a m. Questions about student technology services should be directed to the open computer lab at 320 308 6445 and for any computer hardware or operational issues contact the computer help desk at 320 308 5972 northway building room 1 215. The it help desk.

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Stcc help desk.

The help desk is open monday through thursday from 8 00 a m. Prospective students or current students who need accommodations should contact the office of disability services at 755 4785 or via email at disability services stcc edu at least two weeks in advance. Cloud technical community college 1540 northway drive st. We can also be reached at helpdesk stcc edu but the completing the form gives us the best information to assist you.

For support or training with blackboard please contact scott lambert online learning system administrator at salambert stcc edu or by calling 413 755 4345. This skill oriented program prepares you for help desk and desktop support technician positions. Stcc is committed to accessibility and inclusion ensuring that all are able to access college programs activities and events. If you have reset your password through what s my password and reset my password in webadvisor and do not receive an email with your password within 24 hours please call the it help desk at 413 755 4016 m f 8 00 a m.

The it help desk handles all requests for technology services including password resets system and application access assistance requests for new hardware and software and many other technical questions and requests. The foundational principles of end user support including client operating system and application software hardware and software installation system configuration problem diagnosis and resolution and computer security. Members of the general public or employees who need. For additional technology help please contact the it help desk at 413 755 4016 or by clicking chat now in the bottom right of this page.

To 4 00 p m saturday 9 00 am to 1 00 p m and sunday 1 00 p m. Directions for new and current students on how to access log in and reset passwords for stcc accounts such as webadvisor gmail stccnet and blackboard can be found on the reset my password page. Support and maintenance of the campus telephone system. Questions can also be emailed to helpdesk sctcc edu.

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